How do I choose the right size?
Each product page includes a detailed size guide to help you find your best fit. If you’re between sizes or unsure, we recommend sizing up for comfort. Still unsure? Contact us—we’re happy to help.
Do you ship to Canada and the U.S.?
Yes!
We currently ship to Canada and the United States. Shipping rates and delivery times are shown at checkout based on your location.
How long does shipping take?
Orders are typically processed within 1–3 business days.
Estimated delivery times:
Both Canada/United States: 5–10 business days.
Please note that delivery times may vary during holidays or promotions.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package every step of the way.
What is your return policy?
We want you to love your purchase.
- Returns are accepted within 14 days of delivery
- Items must be unworn, unwashed, and in original condition
- Final sale items are not eligible for return
To start a return, please contact us at support@anveila.com.
Are your products ethically made?
Yes. We work with suppliers who value quality, fair practices, and responsible production. Comfort and care—both for you and how our products are made—matter to us.
How should I care for my items?
For best results, we recommend:
- Hand wash or gentle cold cycle
- Lay flat to dry
- Avoid bleach and high heat
Specific care instructions are listed on each product page.
Can I change or cancel my order?
If your order hasn’t shipped yet, we’ll do our best to help. Please contact us as soon as possible after placing your order.
How can I contact Anveila?
We’d love to hear from you 🤍
You can reach us at sales@anveila.com or through our Contact Us page. We usually respond within 24 hours on business days.