This Privacy Policy describes how Anveila (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.
Collecting Personal Information
When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Personal information we collect includes:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely by third-party providers)
- Order history
- Device information (IP address, browser, cookies)
How We Use Your Personal Information
We use your personal information to:
- Process and fulfill orders
- Communicate with you regarding your order
- Provide customer support
- Screen orders for potential risk or fraud
- Improve and optimize our website
- Send marketing communications (if you have opted in)
Sharing Personal Information
We share your personal information with service providers to help us provide our services, including:
- Payment processors
- Shipping and fulfillment providers
- Website analytics and marketing platforms
We may also share your information to comply with legal obligations, respond to lawful requests, or protect our rights.
Behavioural Advertising
We may use your personal information to provide targeted advertisements or marketing communications we believe may be of interest to you.
You can opt out of targeted advertising through:
- Your browser settings
- Advertising platform preferences (such as Google or Meta)
Cookies
We use cookies to power and improve our website. Cookies help us understand how customers interact with our store and allow certain features to function properly.
You can control or disable cookies through your browser settings.
Data Retention
When you place an order, we will retain your personal information for our records unless and until you ask us to delete this information.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or deletion of your personal information
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.
Contact
For more information about our privacy practices or if you have questions, contact us at:
📧 support@anveila.com